WHAT SHOES SIZE SHOULD I GET?

If you wear a half size for example a size 7.5 we recommend you size down to size 7 (only if you
are a half size). We do not provide half sizes because the shoe molds to your feet.
If you have wide feet we recommend sizing up for extra room and comfort.

Our women’s and kid’s shoes do run true to size and may fit a bit snug in the beginning but they
mold to your feet about a half size after being broken in due to them being new.
8:10
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HOW LONG DO I HAVE TO CHANGE MY ORDER?

In most cases you will have 24 HOURS to change or alter your order before we ship out. Please write this in the title of your message to us “CHANGE ORDER” in call caps along with your order number and specific notes on the changes you would like to make.

HOW LONG DOES SHIPPING TAKE?

You will typically receive your items in 5-7 (excluding Pre-Order Items) business days excluding weekends and holidays or delays by UPS or USPS. This means we try our best to ship IN STOCK items within 24-48 hours excluding weekends and holidays. And delivery time typically takes 2-3 business days. Our preferred shipping method is USPS or UPS depending on the amount of items being shipped.

Size chart

If you know your US shoe size and want to know your Colombian shoe size please refer to the size chart below.
Ladies:
COL 35 = US 5
COL 36 = US 6
COL 37 = US 7
COL 38 = US 8
COL 39 = US 9
COL 40 = US 10

Girls: (pre-orders only)
COL 26 = US 8
COL 27 = US 9
COL 28 = US 10
COL 29 = US 11

CAN I RETURN OR EXCHANGE ITEMS IF THEY DO NOT FIT CORRECTLY?

We are happy to do an exchange or store credit for unworn merchandise returned within 15 days of delivery. Please ship the items back to us with your order number and the size needed or any other instructions so we can process this with ease. You can write this on a note for us or print our order confirmation but please include your order number so we know who’s order we are looking at. Please ship the items back to the address on the original mailing label, if you no longer have the original package please email us so we can get you the mailing address. We do not provide return labels but we do not charge a re-stocking or return delivery costs. Typically USPS flat rate shipping is $5-10. We inspect all of our products before they ship but they are handmade so on 1% chance it happens and there is a defect with your item or they have been damaged during transit please email us with photos of the item so we can provide a free return label for you and we will exchange the product.